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FortiKoala
Staff
FortiKoala
Staff
September 28, 2018

Technical Tip: Port descriptions in UI do not update

  • September 28, 2018
  • 0 replies
  • 1911 views

Description

 

This article discusses the behavior that can occur with Port/interface descriptions configured in a switch modeled in Topology/Inventory which are not updating in Ports view when Resync Interfaces is run.
By default, the appliance does not overwrite the port descriptions in Topology/Inventory with the port descriptions on the actual switch.  This was done based upon customer feedback.

Scope

 

FortiNAC v 8 and above.


Solution

 

Version 9.4 and greater:  Enable this feature via the UI using the 'Preserve Port Names' option. This can be done globally or per device.  Refer to the following 9.4 Administration Guide links:

Global setting

Device level setting

 

Version 9.2 and lower:  Enable this feature via the appliance CLI.  For instructions, see Enable Port Description Overwrite in section Resync Interfaces of the applicable version of the Administration Guide:   
 
Note: Once enabled, any port description changes made on the switch itself will be updated once one of the following is done:
  • Services are restarted. 
  • Resync Interfaces is run on the device model (either manually or through a scheduled task).
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