Technical Tip: Persistent Agent (PA) Causing DNS Resolution Issues on Windows Machines
Description
This article discusses Persistent Agent (PA) Causing DNS Resolution Issues on Windows Machines.
Scope
FortiNAC v4.0.1.10 (and possibly higher).
Solution
Versions: Persistent agent version 4.0.1.10 (and possibly higher)
Issue: On Windows machines with Persistent Agent version 4.0.1.10 installed, DNS name resolution stops working after the machine has been powered on for 7+ continuous days with no hibernate or reboot. The issue has been seen more often on machines that have been powered on for 15 - 20 continuous days.
Workaround: Restart the agent.
Solution: Install Agent version 4.0.3.38 or higher.
Issue: On Windows machines with Persistent Agent version 4.0.1.10 installed, DNS name resolution stops working after the machine has been powered on for 7+ continuous days with no hibernate or reboot. The issue has been seen more often on machines that have been powered on for 15 - 20 continuous days.
Workaround: Restart the agent.
Solution: Install Agent version 4.0.3.38 or higher.