Technical Tip: 'One or more certificates are invalid' error
Description
While installing SSL certificates, the error "One or more certificates are invalid" appears.
Scope
Version: 8.x
Solution
In the appliance CLI, review /bsc/logs/tomcat-admin/catalina.out log and look for errors.
Common causes:
While installing SSL certificates, the error "One or more certificates are invalid" appears.
Scope
Version: 8.x
Solution
In the appliance CLI, review /bsc/logs/tomcat-admin/catalina.out log and look for errors.
Common causes:
- Private Key does not match certificate. This could be due to any of the following:
- Key is password protected: Convert to RSA format or install key without password protection. See related KB article below.
- The wrong key was installed: Reinstall correct key and certificates. See SSL Certificates reference manual for detailed instructions.
- Incomplete certificate chain: To identify if there are missing certificates, see related KB article below.
Related Articles
Technical Note: Identify missing SSL certificates via administration UI
Technical Note: Convert SSL private key to RSA format
Technical Note: Invalid private key error while installing SSL certificate
