Technical Tip : Groups are cleared out upon system restart in 8.6.1
Description
When system is restarted, members are removed from certain groups, including Administrator and host groups.
Scope
Version: 8.6.1
Solution
Workaround: Contact Support for a fix.
Solution: To be addressed in 8.6.2 and above.
Workaround: Patch files apply to 8.6.1 systems only
Patch must be applied to all servers:
ControlApplication server
Control and Application server pair
Control Manager (if applicable)
1. Run the following commands in each appliance to create a sub-directory to place patch files.
cd /bsc/campusMgrUpdates
mkdir Mantis_0590965
2. Run the following commands in each appliance to create backups of the original files and place in /bsc/campusMgrUpdates/Mantis_0590965:
cd /bsc/campusMgr/lib/
cp yams-common.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-common.jar.orig
cp yams-device-plugins.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-device-plugins.jar.orig
cp yams-device.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-device.jar.orig
cp yams-plugins.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-plugins.jar.orig
cp yams-common.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-common.jar.orig
cp yams-device-plugins.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-device-plugins.jar.orig
cp yams-device.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-device.jar.orig
cp yams-plugins.jar /bsc/campusMgrUpdates/Mantis_0590965/yams-plugins.jar.orig
3. Download the following files from the mantis ticket and copy to /bsc/campusMgrUpdates/Mantis_0590965 in each appliance
yams-device.jar
yams-plugins.jar
yams-common.jar
yams-device-plugins.jaryams-device.jar
yams-plugins.jar
4. Download and run the FixGroups tool to the Primary Control Server /bsc/campusMgr/bin directory. Login to the Primary Control Server CLI and run the following commands:
cd /bsc/campusMgr/bin
ftp downloads.bradfordnetworks.com
user: bnireseller
password: BniResell
bin
cd User/twohlers/
get FixGroups.classbye
5. Run the following commands in each appliance to shutdown Management processes:
shutdownCampusMgr
shutdownCampusMgr -kill
6. Run the following commands in each appliance to copy patch files in place:
cd /bsc/campusMgrUpdates/Mantis_0590965/
cp yams-common.jar /bsc/campusMgr/lib/yams-common.jar
cp yams-device-plugins.jar /bsc/campusMgr/lib/yams-device-plugins.jar
cp yams-device.jar /bsc/campusMgr/lib/yams-device.jar
cp yams-plugins.jar /bsc/campusMgr/lib/yams-plugins.jar
7. Once all appliances have new files in place, login to the Primary Server CLI and run the tool:
RunClient FixGroups -update
8. Start processes on all Control servers and Control Manager (Application Server management processes should start automatically):
startupCampusMgr
9. Verify groups (System > Groups) and test registration