Technical Tip: Captive Portal does not automatically display when in isolation

 

This article describes that Captive Portal does not automatically display when in isolation.

By default, the Captive Network Assistant will not automatically display a new window when an endpoint is in isolation (such as Registration or Remediation/Quarantine). Some Captive Network Assistant implementations do not support downloads, which is a necessary task for devices requiring to remediate or install an agent within isolation. This functionality is required in many environments, and therefore, the Assistant is prevented from appearing to ensure the client uses a web browser when interacting with the appliance.

 

For more information on enabling the Captive Network Assistant, see the related KB article below.