Technical Tip: Alarm notifications not working properly due to alarms not clearing

Description
After the first alarm notification is generated, there are no further alarm notifications.  Affected alarms are configured with the following settings:

• Clear on Event is enabled
• Trigger Rule is set to All Events to One Alarm

The behavior is due to alarms not clearing properly when the event to clear the alarm is generated.  The failure to clear the alarm prevents new alarm notifications.

To view generated alarms, navigate to Logs > Alarms
To review alarm configurations, navigate to Logs > Event to Alarm Mappings


Scope
Version: 8.5

Solution