Technical Tip: Airwatch MDM Agent fails to authenticate in isolation
Description
After downloading the Airwatch MDM Agent to a device, the Agent is unable to authenticate to the Airwatch Cloud Server while in the isolation network.
Scope
Version: 8.x and above.
Solution
Version 8.x:
1. In the Administration UI, navigate to System > Settings > Control > Allowed Domains.
2. Add the following domain if it is not listed.
awada.com
For full integration instructions, refer to the Airwatch Integration reference manual in the Documentation Library.
Version 9.x:
1. In the Administration UI, navigate to Network -> Settings -> Control -> Allowed Domains.
2. Add the following domain if it is not listed.
awada.com
For full integration instructions, refer to the Airwatch Integration reference manual in the Documentation Library.
After downloading the Airwatch MDM Agent to a device, the Agent is unable to authenticate to the Airwatch Cloud Server while in the isolation network.
Scope
Version: 8.x and above.
Solution
Version 8.x:
1. In the Administration UI, navigate to System > Settings > Control > Allowed Domains.
2. Add the following domain if it is not listed.
awada.com
For full integration instructions, refer to the Airwatch Integration reference manual in the Documentation Library.
Version 9.x:
1. In the Administration UI, navigate to Network -> Settings -> Control -> Allowed Domains.
2. Add the following domain if it is not listed.
awada.com
For full integration instructions, refer to the Airwatch Integration reference manual in the Documentation Library.
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