Technical Note: Not All Events are Displayed or Exported in Administrative UI
Description
Scope
Version: Network Sentry 8
Solution
Not All Events are Displayed or Exported in Administrative UI
Scope
Version: Network Sentry 8
Solution
Version: Network Sentry 8
Issue: The Administrative UI only displays and exports a portion of the events that should be displayed. This can occur if a large number of events match a filter.
Example:
Navigate to Logs > Events
Set filter to return 7 days worth of "MAC Learned" events.
A pop up displays:
"This will return 199602 events. Do you want to continue?"
Click Yes.
The result shows...
"Events - Displayed: 32000 Total: 400000"
when it should display...
"Events - Displayed: 199602 Total: 400000"
In this example, only 32,000 of the 199,602 events matching the filter are able to be displayed or exported.
Workaround: Modify the filter to return a smaller number of events.
Solution: There is no solution at this time.
Issue: The Administrative UI only displays and exports a portion of the events that should be displayed. This can occur if a large number of events match a filter.
Example:
Navigate to Logs > Events
Set filter to return 7 days worth of "MAC Learned" events.
A pop up displays:
"This will return 199602 events. Do you want to continue?"
Click Yes.
The result shows...
"Events - Displayed: 32000 Total: 400000"
when it should display...
"Events - Displayed: 199602 Total: 400000"
In this example, only 32,000 of the 199,602 events matching the filter are able to be displayed or exported.
Workaround: Modify the filter to return a smaller number of events.
Solution: There is no solution at this time.