Technical Note: Network Sentry Does Not Display Taser Axon Dock Upon Connection
Description
Solution
Network Sentry Does Not Display Taser Axon Dock Upon Connection
Solution
Version: n/a
Issue: When a Taser Axon Dock (Control Unit Model: T00027) connects to a network switch, Network Sentry does not detect the device immediately. Other types of devices display immediately if connecting to the same port.
Customer has reported the following behavior with the Taser Axon Dock:
Workaround: This is a behavior with the device. There is no workaround.
Issue: When a Taser Axon Dock (Control Unit Model: T00027) connects to a network switch, Network Sentry does not detect the device immediately. Other types of devices display immediately if connecting to the same port.
Customer has reported the following behavior with the Taser Axon Dock:
- When the network cable is connected, the device does not try to establish a link for some time.
- If the network cable is connected before power is applied, it will try to link at power up.
- If no link can be established, the device appears to go into a network sleep state.
Workaround: This is a behavior with the device. There is no workaround.