Technical Note: MacOS Dissolvable Agent prompts for server name when connecting over VPN
Description
MacOS Dissolvable Agent cannot find the FortiNAC server when connected over VPN tunnel with Cisco ASA. Once the agent is downloaded to the machine, the agent prompts the user to enter the server name.
Scope
Version: Agent 5.x
Solution
MacOS Dissolvable Agent cannot find the FortiNAC server when connected over VPN tunnel with Cisco ASA. Once the agent is downloaded to the machine, the agent prompts the user to enter the server name.
Scope
Version: Agent 5.x
Solution
Workaround: Enter the server's URL when prompted using format https://hostname.domain.tld.
Example: https://NACServer.bradfordnetworks.com
Solution: Addressed in Agent version 5.2.4.
ID 0644629