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FortiKoala
Staff
Staff
September 28, 2018

Technical Note: Intermittent Login Authentication Issues and Invalid EAPOL-key Controller Log Messages

  • September 28, 2018
  • 0 replies
  • 1055 views
Description
Intermittent Login Authentication Issues and Invalid EAPOL-key Controller Log Messages

Solution
Issue:  Under circumstances where wireless users loose internet connection and reset the wireless adapter to restore the connection, wireless authentication fails.  The Cisco WISM logs display message "Received invalid EAPOL-key M2 msg in START." 

Solution: On the wireless controller (not Network Sentry), increase the EAPOL timout setting to 5000ms.