Technical Note: HTTP Status 500 error in Detail Page for Canned Guest Report
Description
Scope
Version: Network Sentry 8.1
Solution
HTTP Status 500 error in Detail Page for Canned Guest Report
Scope
Version: Network Sentry 8.1
Solution
Version: Network Sentry 8.1
Issue: The below "HTTP Status 500 - Internal Server Error" appears on the Logs > Reports > Canned Guest Report > Detail page:
The server encountered an internal error () that prevented it from fulfilling this request.
org.apache.jasper.JasperException: Unable to compile class for JSP:
An error occurred at line: 138 in the jsp file: /CannedGuestReportDetails.jsp
The type Registration is ambiguous
135:
136:
137: <%
138: Registration reg = (Registration)pageContext.getAttribute("report");
139: if (reg != null) {
140: String notes = reg.getNotes();
141: if (notes != null) {
An error occurred at line: 138 in the jsp file: /CannedGuestReportDetails.jsp
The type Registration is ambiguous
135:
136:
137: <%
138: Registration reg = (Registration)pageContext.getAttribute("report");
139: if (reg != null) {
140: String notes = reg.getNotes();
141: if (notes != null) {
Stacktrace:
at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:103)
at org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:366)
at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:494)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:379)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:354)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:341)
at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:662)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:364)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.bsc.bean.ClickjackFilter.doFilter(ClickjackFilter.java:21)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.displaytag.filter.ResponseOverrideFilter.doFilter(ResponseOverrideFilter.java:125)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.bsc.bean.HttpOnlyFilter.doFilter(HttpOnlyFilter.java:64)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.bsc.bean.EncodingFilter.doFilter(EncodingFilter.java:37)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:614)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:956)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:436)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1078)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Solution: Addressed in Network Sentry version 8.1.8 and above.
