Technical Note: Hosts with Persistent Agent Not Automatically Registering When Logging Into Domain
Description
Persistent Agent not automatically registering a host when logging into the Windows domain.
Scope
Version: All
Solution
The user may not have been able to be located in the Directory. For further troubleshooting steps, see elated KB article below.
Persistent Agent not automatically registering a host when logging into the Windows domain.
Scope
Version: All
Solution
1. In the Administration UI, navigate to Policy > Passive Agent Configuration
2. Click Test at the bottom of the window.
3. Enter the User Name and Domain used for logging into the domain.
4. Click OK to display the results of the test.
If the user matched a configuration because they were a member of the associated directory group, the name of the configuration displays in the Test Configuration window.
If the user did not match any configuration, the Testing Configuration window displays No Configuration Found.
2. Click Test at the bottom of the window.
3. Enter the User Name and Domain used for logging into the domain.
4. Click OK to display the results of the test.
If the user matched a configuration because they were a member of the associated directory group, the name of the configuration displays in the Test Configuration window.
If the user did not match any configuration, the Testing Configuration window displays No Configuration Found.
The user may not have been able to be located in the Directory. For further troubleshooting steps, see elated KB article below.
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