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FortiKoala
Staff
Staff
September 28, 2018

Technical Note: Hosts Unexpectedly Downloading EasyConnect Supplicant

  • September 28, 2018
  • 0 replies
  • 793 views
Description
Hosts Unexpectedly Downloading EasyConnect Supplicant

Scope
Version: All
Solution
Version:  all

Issue:
  Hosts Unexpectedly Downloading EasyConnect Supplicants.

This can occur if the host is matching an EasyConnect Policy.

Solution: 
1.  In the Administrative UI, navigate to Hosts > Host View and search for the affected host.
2.  Highlight the host, right-click, and select Policy Details.
3.  Click the EasyConnect tab to identify the matching policy and user/host profile (host must be online).
4.  Review the user/host profile in the EasyConnect policy to determine why the host is matching.  The policy ranking may need to be changed and/or additional criteria added to the profile to ensure the appropriate hosts match.