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FortiKoala
Staff
Staff
September 28, 2018

Technical Note: Failure in ajaxGetAvailableAgentsForDownload-Undefined' Error in Admin UI

  • September 28, 2018
  • 0 replies
  • 775 views
Description
Failure in ajaxGetAvailableAgentsForDownload-Undefined' Error in Admin UI

Scope
Version:   8.0.6.86 and 8.1.0.646
Solution
Version:  8.0.6.86 and 8.1.0.646


Issue:  When navigating to System > Settings > Agent Packages in the Administrative UI, the following error appears:
"Failure in ajaxGetAvailableAgentsForDownload - undefined"

This can occur if the either server or one of the directories specified in System > Settings > Update Settings is not reachable.


Workaround:  Correct the server connection information or directory path.  When the Test button is clicked, the connection should be successful.


Solution: 
To be addressed in Network Sentry version 8.0.7.

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