Technical Note: Dissolvable Agent Fails to Detect TrendMicro Definitions on Mac OS X
Description
Scope
Version: All
Solution
Dissolvable Agent Fails to Detect TrendMicro Definitions on Mac OS X
Scope
Version: All
Solution
Version: All
Issue: TrendMicro Definitions fail on Mac OS X when scanning with the Dissolvable Agent.
The Dissolvable Agent is unable to check the definitions version due to the default permissions on Mac OSX.
Workaround: Allow the agent access to the definitions information by changing the permissions on the host. The file containing the information is
/Library/Application Support/TrendMicro/common/lib/AUlib/AU_Data/AU_Log/TmuDump.txt
Solution: To be addressed in a future release.
Issue: TrendMicro Definitions fail on Mac OS X when scanning with the Dissolvable Agent.
The Dissolvable Agent is unable to check the definitions version due to the default permissions on Mac OSX.
Workaround: Allow the agent access to the definitions information by changing the permissions on the host. The file containing the information is
/Library/Application Support/TrendMicro/common/lib/AUlib/AU_Data/AU_Log/TmuDump.txt
Solution: To be addressed in a future release.