Troubleshooting Tip: Unable to push network settings from FortiManager to AWS FortiGate cluster

1. Configure a static route in the FortiGate device database:

2. After configuring the static route, the Config Status shows 'Modified':

    

   

    

    

3. However, when proceeding with Install Device Settings, the install preview shows 'No preview result':

    

   

    

    

4. For clarification, the FortiGate is not assigned any Provisioning Templates that usually might be the cause of this issue.

    

    

5. Further checking, the FortiGate has a 'vdom-exception' configured for the static route:

    

   

    

    

6. FortiManager will not install the static route because the command 'handle-nonhasync-config' is preventing it. This command is disabled by default:

    

   

    

    

7. To ensure FortiManager installs network settings that are configured as 'vdom-exception', the 'handle-nonhasync-config' needs to be enabled through CLI:

config system dm

(dm)# set handle-nonhasync-config enable

(dm)# end

8. After enabling the command, the static route shows up in the Install Preview: