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SivaS
Staff
Staff
March 24, 2025

Troubleshooting Tip: Unable to force lock ADOM using 'Lock Anyway' after upgrading the FortiManager

  • March 24, 2025
  • 0 replies
  • 462 views
Description This article describes how to troubleshoot the disappeared 'Lock Anyway' option after upgrading.
Scope FortiManager.
Solution

The workspace lock override option does not work after upgrading the FortiManager to v7.4.x, the 'Lock Confirmation' page does not appear with the 'Lock Anyway' option. In some cases, this may be seen after upgrading the FortiManager from v7.2.x to v7.4.x.

 

The following one-time workaround should re-enable the option 'Lock Anyway'.

 

lock-anyway.png

Step 1:

 

config system global
    set lock-preempt disable

end

 

                4.png


Step 2: Log out of FortiManager.

Step 3: Log in to FortiManager.

Step 4:


config system global
    set lock-preempt enable
end

 

               5.png


Step 5: Log out of FortiManager.

Step 6: Log in to FortiManager and test.

 

Related article:

Technical Tip: How to enable ADOM lock override in workspace mode