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smkml
Staff
Staff
June 28, 2022

Troubleshooting Tip: Unable to delete SD-WAN Interface

  • June 28, 2022
  • 0 replies
  • 10577 views

Description

 

This article describes an error received when a user tries to delete the SD-WAN interface.

 

smkml_1-1656449243933.png

 

Scope

 

FortiManager and FortiGate.

 

Solution

 

The function Where Used is not displayed where the interface is being used.

 

smkml_2-1656449452292.png

 

smkml_3-1656449485015.png

 

To find exactly where the interface is, need to go through the features of SD-WAN itself, which is Performance SLA, Neighbor, and SD-WAN Rules.

 

smkml_4-1656449594647.png

 

Especially in Performance SLA, where it does not display the interface.

 

smkml_5-1656449635588.png

 

It is also possible to remove it from CLI as follows:

 

config system sdwan

    config health-check

        edit Google_DNS

            unset members

            next

        next

end

 

After removing all the interfaces in related features, then it is possible to delete the interface.

 

If receiving an error when confirming the changes:

 

smkml_6-1656449677054.png

 

It is possible to delete the interface from the FortiGate.

Related article:
Technical Tip: How to remove an interface from SD-WAN zone via CLI