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axel_gonzalez_FTNT
Staff
Staff
March 6, 2023

Troubleshooting Tip: Unable to delete a VPN Manager Community due to 'used' error

  • March 6, 2023
  • 0 replies
  • 744 views

Description

 

This article describes how to delete a VPN Manager Community when the error message 'used' prevents deletion.

 

Scope

 

Any supported version of FortiManager.

 

Solution

 

In this example, attempting to delete the 'ACME' community returns the following error message:

 

005713.png

 

To delete the community, follow the steps below:

 

1) Delete all nodes inside of the community:

 

005714.png

 

2) Delete policies where the normalized interfaces of the community are used. In this example: vpnmgr_ACME_hub2spoke, vpnmgr_ACME_mesh, and vpnmgr_ACME_spoke2hub. Identify the policyes by right-clicking the normalized interfaces and selecting 'Where Used':

 

005716.png

 

005717.png

 

005715.png

 

3) Delete the community:

 

005718.png

 

005719.png