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Troubleshooting Tip: Policy package CSV export fails for a non-admin profile

This article provides details on the error received when trying to export/download the Policy Package as a CSV file for none-admin users:

"{"result":[{"data":null,"id":null,"status":{"code":-1,"message":"You have no permission to access this URL."},"url":"/gui/download"} ]}"

Exporting the Policy Package as an Excel file additionally works.

FortiManager 7.2.5 to 7.2.9.

Upgrade to version 7.2.10/7.4.7/7.6.2.

Set the 'System Settings' to 'Read-Only' instead of 'none' for the relevant user profile to export CSV files.

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