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Staff
March 2, 2026

Troubleshooting Tip: Policy Check against a Policy package is not working

  • March 2, 2026
  • 0 replies
  • 88 views
Description

 

This article describes a technical solution to the issue where the Policy Check against a Policy package is not working in FortiManager. The user is unable to view the Policy Consistency Check result after cloning a policy package and performing a policy check.

 

Perform the policy check under Policy & Objects -> Policy Packages -> select policy -> Right Click -> Policy Check.

 

policy consistency check should showing information.png

 

Scope

 

FortiManager.

 

Solution

 

This is because the Policy Package name is using a character that is not allowed, whereas this was ignored when the cloned policy package was saved.

 

For example: clone_of_FGT-HUB(reserved_dont'use).

 

Here, ( ) and ' were used under the policy package name.

 

After changing the policy package name to clone_of_FGT-HUB_reserved_dontuse, apolicy consistency check should show results.

 

changed policy package name.png

 

Avoid using any of the following characters in a policy package name: ~`!@#$%^&*()+=[]{}\|/?,.<>:;'" include space bar.

 

Related article:

Technical Tip: FortiManager Policy Package Name 

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