Troubleshooting Tip: Install Wizard fails with error “policy dstaddr's vip/vipgrp interface xxxxx not found from policy srcintf'
| Description | This article describes how to troubleshoot the error 'policy dstaddr's vip/vipgrp interface xxxxx not found from policy srcintf”. |
| Scope | FortiManager. |
| Solution | The following error may be encountered when trying to perform Policy Installation.
From the error message, the issue is related to the interface configuration of a Virtual IP (VIP) object.
Ensure the interface referenced has the correct device mapping. In the example, Policy Installation is being performed for the device 'Cameron-kvm48'.
If it is confirmed that there is mapping for the device, the next step is to confirm the actual interface that is mapped to the Normalized Interface.
In the example, the Normalized Interface 'normalized_test_zone' is mapped to a zone on the FortiGate named 'actual_test_zone'.
FortiGate does not allow Zones to be configured as a VIP’s interface. Hence why FortiManager is throwing the error during the Installation.
To solve this, change the interface configuration on the VIP object to a Physical/VLAN interface, or simply set it to ‘any’.
The Install Wizard should no longer show the error seen previously.
Related document: |
