Troubleshooting Tip: FortiSwitch in FortiSwitch Manager keeps Getting Unauthorized
| Description | This article describes how to troubleshoot if the FortiSwitch status in FortiSwitch Manager keeps getting changed to Unauthorized after being Authorized. |
| Scope | FortiManager. |
| Solution | An issue may be encountered where the status of a managed FortiSwitch keeps changing to Unauthorized in the FortiSwitch Manager page in FortiManager although the switch is shown as Authorized in the FortiGate.
FortiSwitch Authorized in FortiGate:
The same FortiSwitch is shown as Unauthorized in FortiManager:
This issue might happen when the FortiSwitch is previously connected to a different managed FortiGate, and the previous entry is not yet removed in FortiSwitch Manager.
To ensure FortiManager can update the FortiSwitch status correctly, in the FortiSwitch Manager, remove the previous entry before proceeding with Authorizing the FortiSwitch. |
