| Due to a known issue introduced by FortiManager 7.4.9, installation attempts on managed devices may encounter issues and fail to complete. Symptoms: - When trying to push Policy Package changes, the task gets stuck at 50% in the Copy Package phase before showing the Install Preview:
 - Simultaneously, the crashlog shows a segmentation fault of the securityconsole process:
diagnose debug crashlog read 2026-02-11 17:08:15 Firmware FMG-VM64 v7.4.10-build2778 260126 (GA.M) 2026-02-11 17:08:15 Application securityconsole 2026-02-11 17:08:15 Signal 11 (Segmentation fault) 2026-02-11 17:08:15 Pid 7346 ppid 7343 backtrace: 2026-02-11 17:08:15 [0x7f56ad17c330] libsegfault.so +0x1330 print_trace+0x37/0x172 2026-02-11 17:08:15 [0x7f56ad17c511] libsegfault.so +0x1511 catch_segfault+0xa6/0x11c 2026-02-11 17:08:15 [0x7f56a8f5d510] libc.so.6 +0x3c510 2026-02-11 17:08:15 [0x7f56adc2b77f] libcdb.so +0x36777f 2026-02-11 17:08:15 [0x7f56adaf6df4] libcdb.so +0x232df4 2026-02-11 17:08:15 [0x7f56adaf75c3] libcdb.so +0x2335c3 pm3_override_run_handler+0x18d/0x213 2026-02-11 17:08:15 [0x7f56adaf3b2b] libcdb.so +0x22fb2b 2026-02-11 17:08:15 [0x7f56adaed804] libcdb.so +0x229804 2026-02-11 17:08:15 [0x7f56adaf45da] libcdb.so +0x2305da 2026-02-11 17:08:15 [0x7f56adb76da6] libcdb.so +0x2b2da6 2026-02-11 17:08:15 [0x7f56adb72b7d] libcdb.so +0x2aeb7d 2026-02-11 17:08:15 [0x7f56adb3a388] libcdb.so +0x276388 2026-02-11 17:08:15 [0x7f56adb43385] libcdb.so +0x27f385 pm3_copy_shared_obj_2_dev_vdom+0x1cb/0x514 2026-02-11 17:08:15 [0x7f56a914c6bf] libsecurityconsolemain.so +0x386bf 2026-02-11 17:08:15 [0x7f56a914e906] libsecurityconsolemain.so +0x3a906 2026-02-11 17:08:15 [0x7f56a915323a] libsecurityconsolemain.so +0x3f23a __compile_policy+0x56c/0x2af2 2026-02-11 17:08:15 [0x7f56a9155d3c] libsecurityconsolemain.so +0x41d3c sc_install_package+0x57c/0x621 2026-02-11 17:08:15 [0x7f56a9173967] libsecurityconsolemain.so +0x5f967 2026-02-11 17:08:15 [0x7f56a915dbd9] libsecurityconsolemain.so +0x49bd9 2026-02-11 17:08:15 [0x7f56a915f4b5] libsecurityconsolemain.so +0x4b4b5 sc_run_handler+0x341/0x38f 2026-02-11 17:08:15 [0x7f56a915f5d1] libsecurityconsolemain.so +0x4b5d1 security_console_run_svc+0xce/0x127 2026-02-11 17:08:15 [0x7f56a917631c] libsecurityconsolemain.so +0x6231c security_console_svc_handler+0x117/0x231 2026-02-11 17:08:15 [0x7f56adc096d8] libcdb.so +0x3456d8 2026-02-11 17:08:15 [0x7f56adbea719] libcdb.so +0x326719 2026-02-11 17:08:15 [0x7f56adbebee2] libcdb.so +0x327ee2 2026-02-11 17:08:15 [0x7f56ad191d19] libfgfmevent.so +0x11d19 2026-02-11 17:08:15 [0x7f56ad196c9d] libfgfmevent.so +0x16c9d 2026-02-11 17:08:15 [0x7f56ad190bfa] libfgfmevent.so +0x10bfa fgfm_handle_event+0x97/0xce 2026-02-11 17:08:15 [0x7f56a9173d8b] libsecurityconsolemain.so +0x5fd8b securityconsole_main+0x365/0x3ec 2026-02-11 17:08:15 [0x556849820214] securityconsole +0xb214 2026-02-11 17:08:15 [0x55684982029c] securityconsole +0xb29c 2026-02-11 17:08:15 [0x55684981fd35] securityconsole +0xad35 main+0x445/0x462 2026-02-11 17:08:15 [0x7f56a8f486ca] libc.so.6 +0x276ca 2026-02-11 17:08:15 [0x7f56a8f48785] libc.so.6 +0x27785 __libc_start_main+0x85/0x141 2026-02-11 17:08:15 [0x55684981fd81] securityconsole +0xad81
Root cause: If the two symptoms above are observed, it is most likely due to the presence of Address Groups in the configured SD-WAN Templates, as in the example below:
 The workaround involves replacing the address groups with their individual member addresses. Once this replacement is done, the installation can proceed successfully. This issue has been resolved in FortiManager v7.4.11, v7.6.5, and v8.0; therefore, it will not occur in a FortiManager v7.6 ADOM. |