Troubleshooting Tip: FortiManager showing all 0s for Hit Count in Policy Package
| Description | This article describes one reason why FortiManager is showing all 0s for the Hit Count in the Policy Package. |
| Scope | FortiManager. |
| Solution | FortiGate shows real numbers for the Hit Count in the firewall policies.
However, in some cases, the FortiManager shows all 0s for the Hit Count of the firewall policies in the Policy Package. Even if the Hit Count is refreshed, it still shows all 0s.
Ensure that the Policy Package status is in sync. If the Policy Package status is not in sync, FortiManager can not fetch the real Hit Count value from FortiGate.
Related article: How to refresh the Hit Count in FortiManager - FortiManager administration guide |
