Troubleshooting Tip: FortiManager error 'datasrc invalid. object: user group.Guest-group:member. detail: guest. solution: data not exist' when retrieving the configuration
| Description | This article describes how to troubleshoot the error 'data not exist' in regards to user group when retrieving the configuration. |
| Scope | FortiManager, FortiAnalyzer. |
| Solution | When retrieving FortiGate's configuration, it returns the following error:
When checking the FortiGate's configuration TAC report, the following can be seen in the user group:
It means the 'guest' in the set member "guest" command does not exist or configured.
There are 2 ways to fix the error:
config user group edit "Guest-group" unset member end
Troubleshooting commands: Run the following commands in the CLI before performing the installation:
diagnose debug reset diagnose debug application securityconsole 255 diagnose debug enable
Related article: |
