Troubleshooting Tip: FortiManager ADOM Upgrade Error ‘Fail(errno=170):Package copy failed’

ADOM upgrade can fail with the error as in the image below:

Error: Fail(errno=170):Package copy failed. object: router_bgp template. detail: failed to copy BGP_TEST

Further details can be obtained through the debug steps as per the following KB article: Technical Tip: How to upgrade an ADOM on FortiManager.

1. Run the commands according to the version.

FortiManager Debug commands:
In such a case, it is recommended to use the following CLI troubleshooting commands for FortiManager before v7.4.x:

diagnose debug reset

diagnose debug enable
diagnose debug service cdb 255

For FortiManager v7.4 and above, use the following troubleshooting commands:

diagnose debug reset

diagnose debug enable

diagnose debug service dvmdb 255

2. Perform the ADOM upgrade until it fails.

Below are the details of the error:

__copy_pkg_:d_parent=0, s_oid=6128, name="BGP_TEST"

[cate: 550] copy template setting.router_bgp(soid=6129) to dparent=6128,

[cate: 240] copy router bgp.(soid=6132) to dparent=6128,

__do_cdb_node_attr_check error:router bgp.router-id  1.1.1.$(LAST_OCTET)

--> commit [cate: 240] copy router bgp.(soid=6132) to dparent=6128,  fail: err=-999,invalid ip - prop[router-id]: ip4any(1.1.1.) invalid ip address

3. Important details are noted down in bold for the output example:

• Template name is 'BGP_TEST'.
• The attribute that causes the error is bgp.router-id.

4. Check the template with the attribute to see the error:

5. The object used is a Metadata Variable, and there is no default value configured:

Add a default value for the metadata variable 'LAST_OCTET', and ADOM can be upgraded successfully.

Related article:
Technical Tip: How to upgrade an ADOM on FortiManager