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rmankotia
Staff
Staff
July 4, 2025

Troubleshooting Tip: Firmware Template Warning Message 'Please note this is not a recommended upgrade path'

  • July 4, 2025
  • 0 replies
  • 340 views
Description This article discusses a warning message, 'Please note this is not a recommended upgrade path', observed when upgrading firmware from FortiManager using a firmware template, even upgrade path is normal.
Scope FortiManager.
Solution

When trying to upgrade FortiGate using a firmware template in FortiManager, in the upgrade path preview, a warning message appears saying 'Please note that this is not a recommended upgrade path', even though the upgrade path is normal.

 
 

Error.png 

Check on FortiManager CLI, no errors observed, and CLI shows correct upgrade path without any warning:

 

FMG # diagnose fwmanager show-dev-upgrade-path
<devname> device name. Available:
FG200E-1 (id:770, version:7.0.15-632)
FortiGate-B (id:201, version:7.0.17-287)(offline)
FortiGate-6-2 (id:253, version:7.2.11-1740)

 

FMG # diagnose fwmanager show-dev-upgrade-path FG200E-1 7.2.11
FG200E-1(770): ->7.2.10-b1706-M ->7.2.11-b1740-M

 

Upgrade path tool confirmed the path: https://docs.fortinet.com/upgrade-tool
 
Upgrade Path Tool.png

 

Note:

This issue is identified under the Known Issue ID 1117810, and the issue is planned to be resolved in v7.4.8 and v7.6.4.