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FTNT_FortiJan
Staff
Staff
December 5, 2025

Troubleshooting Tip: Adding FortiAnalyzer device to FortiManager using wizard failed with message 'Response with errors'

  • December 5, 2025
  • 0 replies
  • 494 views
Description This article describes how to troubleshoot the issue when encountering the error message "Response with errors" when adding FortiAnalyzer device to the FortiManager.
Scope FortiManager.
Solution

When following documentation guide to add FortiAnalyzer device to FortiManager using the wizard, users may encounter error message 'Response with errors' in the 'Validate Device' step.

 

Add FortiAnalyzer - Step1 - Discover Device.png

 

Add FortiAnalyzer - Step2 - Edit Device Details.png

 

Add FortiAnalyzer - Step3 - Validate Device.png

 

To troubleshoot this issue, verify current WorkSpace mode configuration on the FortiManager.  

 

FortiManager GUI -> System Settings -> Advanced -> Workspace:

 

FortiManager - WorkSpace 1.png

 

FortiManager CLI:

 

FMG-LAB # show system global
    config system global
        set adom-status enable
        set fgfm-allow-vm enable
        set hostname "FMG-LAB"
        set workspace-mode workflow
    end

 

If 'Workflow (ALL ADOMs)' mode is selected in Workspace Settings, change it to Workspace mode.

 

FortiManager GUI:

 

FortiManager - WorkSpace 2.png

 

FortiManager CLI:

 

FMG-LAB # show system global
    config system global
        set adom-status enable
        set fgfm-allow-vm enable
        set hostname "FMG-LAB"
        set workspace-mode normal
    end

 

After changing Workflow mode to Workspace mode, adding FortiAnalyzer to FortiManager should be successful.

 

Add FortiAnalyzer - Step3 - Validate Device - Successful.png

 

See the related documentation: