Technical Tip: How to reset the FortiManager admin password

Description

This article describes how to reset the admin password on FortiManager or FortiAnalyzer.

Scope

FortiManager, FortiAnalyzer.

Solution

To reset the admin password from the GUI, 'right click' the administrator under System Settings -> Administrator and select Reset Password:

Configuration options in FMG OS 7.6

To reset the admin password using the CLI. Enter the following CLI commands:

config system admin user
    edit admin
        set password <password>
end

To unset the admin password:

config system admin user
    edit admin
        unset password
end

Unset is not possible by default in version 7.6 and above due to the following password policy configuration setting:

config system password-policy
    set status enable
    set must-contain upper-case-letter lower-case-letter number non-alphanumeric
end

If the admin password has been lost and the user cannot log in to the FortiManager web-based manager or CLI, contact Technical Support.

Related articles:

Technical Tip: How to recover access to FortiManager or FortiAnalyzer when the admin password is lost on Hardware Products

Technical Tip: Change default admin username and password