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srahmat
Staff
Staff
January 3, 2025

Troubleshooting Tip: URL in local-exempt category still get detected by FortiGuard Webfilter

  • January 3, 2025
  • 0 replies
  • 509 views
Description This article describes how to troubleshoot if the local-exempt URL is still detected and take action by FortiGuard Webfilter.
Scope FortiMail.
Solution

The specific URL has been added in Override Rating to override the category as 'local-exempt' to prevent it from being detected by FortiGuard Webfilter.

 

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When the email is received by FortiMail, the email gets detected by FortiGuard Webfilter and takes action based on the configured AntiSpam profile.

 

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To troubleshoot this issue, check on the AntiSpam profile for the matching policy. Find the URL profile used in the URL Category.

 

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Check on the URL Category Profile and make sure the category for 'local-exempt' is disabled to exclude this category from being detected by FortiGuard Webfilter.

 

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