Troubleshooting Tip: Unable to access the FortiMail Workspace instance
| Description | This article explains how to access to the FortiMail Workspace Instance when confronted an error. |
| Scope | FortiMail. |
| Solution | If the following error message appears when logging in:
There is no registered FortiMail Cloud license in your current account. Please visit FortiCloud Asset Management to register a new license.
This error is due to the selection of the 'FortiMail' option. It is necessary to select the 'FortiMail Workspace' option.
Once the 'FortiMail workspace' option is selected, the following menu should appear:
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