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alya
Staff
Staff
March 3, 2026

Troubleshooting Tip: How to resolve a '.JPEG' file that is detected as an archived file by FortiMail

  • March 3, 2026
  • 0 replies
  • 62 views
Description This article describes how to resolve a '.JPEG' file that is detected as an archived file by FortiMail.
Scope FortiMail v7.4.6, v7.6.4, and beyond.
Solution

email jpeg.png

 

If FortiSandbox is configured in AntiVirus, the image will be detected contains Archive.

 

fsa log.png

 

If the content profile is configured to detect an archive file.

 

content.png

 

Behavior enrichment has been implemented in firmware version v7.6.4 (see Resolved Issues) and later.