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alya
Staff
Staff
February 23, 2026

Troubleshooting Tip: FortiMail reports are not generated when there is a comma (,) in the report name

  • February 23, 2026
  • 0 replies
  • 40 views
Description This article describes FortiMail Reports are not generated when there is a comma (,) in the report name.
Scope FortiMail 7.6.4 and beyond.
Solution

Issue simulation:

 

Step 1: Create a report with a ',' in the report name.

 

report setting.png

 

Step 2: Once the report has been generated, it does not appear under Monitor -> Report -> Mail Statistics.

 

report.png

 

Behavior enrichment has been implemented in firmware version v7.6.4 (see Resolved Issues) and later.