Technical Tip: Log message 'collect: premature EOM' in FortiMail
| Description | This article describes the meaning and workaround of the log message: 'collect: premature EOM' in FortiMail. |
| Scope | FortiMail. |
| Solution | Mail Event log is showing message collect: premature EOM in the screenshot below.
This indicates that FortiMail is experiencing a premature End of Message (EOM), which means the connection was reset or disconnected during a SMTP relay session.
Resolution: perform packet capture to check the connection issue to determine whether it is from the local, upstream, or far-end device. |
