Technical Tip: How to enable Web release and Email release for quarantine email in FortiMail
Description
This article describes how to configure a Web release and Email release for a quarantine email in FortiMail.
Scope
FortiMail.
Solution
- Go to Profile -> Resource -> Create new.
- In the profile, enable 'Web release' and 'Email release'.

- Go to Policy -> Recipient Policy -> Inbound -> Create new and apply the resource profile created in step 1.

- Recipient policies will be evaluated top-down (including system policies), by recipient fields to apply the resource profile settings. To apply the resource profile to a specific user/user group, create a recipient policy that matches this group and place this policy above any wildcard policy (@) to make sure the web/email setting is applied to the right users (policy #2 above policy #1):
Note: If the email matches the system policy, no other (domain) policies will be checked.

- From the Quarantine Summary email, will be displayed the Web Actions and Email Actions to release or delete the concerned emails:

