Technical Tip: How to effectively archive cross-search logs

1. From the navigation tree, go to Monitor -> Log -> History.

2. Select 'List'.

   
   

    

3. Select 'Search' and configure as below:

    

Time Range: Custom.
Start time: Make sure the time/date covers when the issue happened.
End time: Make sure the time/date covers when the issue happened.

Subject: Fill up this information for the issue.

From: Fill up this information for the issue.

To: Fill up this information for the issue.

4. Find the relevant cross-search log and select its Session ID.
   
   

5. Select 'Export' and 'Export All'.
   
   

    

6. Below is an example of multiple cross-search logs that were exported.
                                                                                                           
    
   
   

    

7. Put the exported Cross-search logs into a folder.

    

                                                                      
8. Use the application 7-Zip to archive the folder.
                                                                                   
                                                                             

9. Configure the following settings to archive the folder.
                                                                                      

                                                                                        

10. This is how the folder looks after the folder is archived.                                                                           

     
    

Note: To make the file encrypted with a password: Add a password under encryption, then enter it.