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tamtran
Staff
tamtran
Staff
September 30, 2019

Technical Tip: How to check basic connectivity on FortiMail

  • September 30, 2019
  • 0 replies
  • 1584 views
Description

This article explains how to check the basic connectivity on the FortiMail.


Solution
Connect to FortiGate via SSH session or GUI: Dashboard -> Console

Note: If help is needed to log to the SSH session and output, check the article in the field "Related articles"

1) Ping test
#ortiMail# execute ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: icmp_seq=0 ttl=54 time=32.4 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=54 time=32.3 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=54 time=32.3 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=54 time=32.3 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=54 time=32.3 ms
 
--- 8.8.8.8 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 32.3/32.3/32.4 ms
2) Traceroute test
#FortiMail# execute traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets
 1  172.16.1.254 (172.16.1.254)  0.216 ms  0.176 ms  0.174 ms
 2  118.70.0.13 (118.70.0.13)  0.813 ms  0.821 ms  0.534 ms
 3  113.22.4.117 (113.22.4.117)  2.326 ms  1.326 ms  1.305 ms
 4  42.112.2.194 (42.112.2.194)  0.650 ms  4.241 ms  0.742 ms
 5  42.112.2.193 (42.112.2.193)  1.556 ms  1.386 ms  1.383 ms
 6  42.112.2.126 (42.112.2.126)  10.187 ms  12.612 ms  10.192 ms
 7  118.69.247.78 (118.69.247.78)  34.006 ms  33.020 ms  38.882 ms
 8  74.125.119.168 (74.125.119.168)  37.162 ms  33.982 ms  36.907 ms
 9  * * *
10  dns.google (8.8.8.8)  32.685 ms  33.017 ms  32.967 ms
3) Telnet Test to check open port on remote server
#FortiMail# execute telnettest 10.47.0.174:80
Connected
 
Connection status to 10.47.0.174 port 80:
    Connecting to remote host succeeded.
4) DNS test
FortiMail# execute nslookup name gmail.com server 8.8.8.8 type mx
Server:        8.8.8.8
Address:    8.8.8.8#53
 
Non-authoritative answer:
gmail.com     mail exchanger = 40 alt4.gmail-smtp-in.l.google.com.
gmail.com     mail exchanger = 5 gmail-smtp-in.l.google.com.
gmail.com     mail exchanger = 10 alt1.gmail-smtp-in.l.google.com.
gmail.com     mail exchanger = 30 alt3.gmail-smtp-in.l.google.com.
gmail.com     mail exchanger = 20 alt2.gmail-smtp-in.l.google.com.
 
Authoritative answers can be found from:

FortiMail# execute nslookup name gmail.com server 8.8.8.8 type a
Server:        8.8.8.8
Address:    8.8.8.8#53
 
Non-authoritative answer:
Name:     gmail.com
Address: 216.58.197.101
FortiMail# execute nslookup name gmail.com server 8.8.8.8 type any
Server:        8.8.8.8
Address:    8.8.8.8#53
 
Non-authoritative answer:
Name:     gmail.com
Address: 216.58.197.101
gmail.com     has AAAA address 2404:6800:4005:801::2005
gmail.com     Unknown(257) rawdata = [00 05 69 73 73 75 65 70 6B 69 2E 67 6F 6F 67]
gmail.com     mail exchanger = 30 alt3.gmail-smtp-in.l.google.com.
gmail.com     mail exchanger = 10 alt1.gmail-smtp-in.l.google.com.
gmail.com     mail exchanger = 5 gmail-smtp-in.l.google.com.
gmail.com     text = "globalsign-smime-dv=CDYX+XFHUw2wml6/Gb8+59BsH31KzUr6c1l2BPvqKX8="
gmail.com     nameserver = ns2.google.com.
gmail.com
    origin = ns1.google.com
    mail addr = dns-admin.google.com
    serial = 271534513
    refresh = 900
    retry = 900
    expire = 1800
    minimum = 60
gmail.com     mail exchanger = 40 alt4.gmail-smtp-in.l.google.com.
gmail.com     mail exchanger = 20 alt2.gmail-smtp-in.l.google.com.
gmail.com     nameserver = ns3.google.com.
gmail.com     nameserver = ns1.google.com.
gmail.com     nameserver = ns4.google.com.
gmail.com     text = "v=spf1 redirect=_spf.google.com"
 
Authoritative answers can be found from:

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