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pchee
Staff
Staff
January 8, 2024

Technical Tip: How to avoid email with UTF-8 encoding being rejected by FortiMail

Description This article describes how to enable the SMTPUTF8 feature in FortiMail.
Scope FortiMail v7.4.0 build 520 onward.
Solution

Navigate under System -> Mail Setting ->  Mail Server Setting -> SMTP Service and enable the SMTPUTF8 feature.

 

smtp.jpg

 

It is also possible to enable this feature via CLI:

 

config system mailserver
    set smtp-smtputf8 [enable | disable] (default is disable)
end

 

 

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