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jstan
Staff
Staff
July 1, 2021

Technical Tip: FortiMail exporting user preference

  • July 1, 2021
  • 0 replies
  • 1164 views

Description
This article describes how to export user preference mailboxes in FortiMail.

Solution
1) Currently, it is not possible to export the users in user preference to CSV/TXT.

2) However, it is possible to backup the user configuration which contains the user preferences mailbox.

3) To backup the user configuration:
- Go  to System -> Maintenance -> Configuration.
- Select 'Update' and refresh on 'User Configuration'.
- Enable 'User configuration' and select' backup'.



 
 
4) The backup can also be restored to the FortiMail under System -> Maintenance -> Configuration -> Restore Configuration.