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Technical Tip: Definition of FortiMail log message 'timed out checking block safe lists'

Description

This article describes what is FortiMail log message 'timed out checking block safe lists'.

Scope

FortiMail.

Solution

FortiMail might generate the log message 'timed out checking block safe lists' if the SMTP transaction is more than 3 minutes.

The cross-search log of the FortiMail indicates that the delay is between the sender and FortiMail or between the FortiMail and the protected email server.

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