Skip to main content
mrstackit
mrstackit
Visitor III
April 5, 2025
Solved

No evaluation days when Deploying a Marketplace Fortigate in Azure PAYG

  • April 5, 2025
  • 1 reply
  • 1317 views

Hello,

I deploy a Fortigate Next-Generation Firewall through the Azure Marketplace. After a short period of time, I noticed that the 30-day free evaluation wasn't being applied, but instead, I was charged directly according to the cost management. Can anyone tell me why? Did I do something wrong during the creation process? 

 

The PAYG costs are displayed in cost management under Fortinet FortiGate-VM: ARM64 (PAYG) 2023.

 

Thanks for your responses.

Best answer by JohnMcdo

Hi mrstackit,

 

As I understand it the 30 days is for the first FortiGate deployed in a subscription. The Sku/Plan of the FortiGate is also considered. The Sku/Plan of the ARM and Intel/AMD PAYG FortiGates are different, as well the ARM and Intel/AMD BYOL have different Skus/Plans.

 

Currently the 30 days only applies to the PAYG Intel/AMD Sku/Plan. This means that after an Intel/AMD FortiGate of that Sku/Plan is deployed for 30 days, license charges will be incurred. If a new FortiGate is deployed of the same PAYG Sku/Plan is deployed in the same subscription license charges will be incurred from day 1.

 

Hope that helps. I have informed the team that manages the Marketplace offer to update the listing or enable a 30 day evaluation on the ARM Sku/Plan

1 reply

JohnMcdo
Staff
JohnMcdo
Staff
April 5, 2025

Hi mrstackit,

From what I can tell the ARM processor version of the FortiGate is not covered under the 30-day free eval.

 

I would recommend stopping the version you have deployed, Fortinet license charges will not be applied when the FortiGate is shutdown via the Azure Portal.

 

The 30-day evaluation is for the first 30 days for the first FortiGate deployed in a subscription. Since the ARM and Intel FortiGate images/SKUs are different, you may be able to deploy the Intel version and get 30 days free.

 

    mrstackit
    mrstackitAuthor
    Visitor III
    April 6, 2025

    Hi JohnMcdo, 


    Thanks for the quick reply. That's good to know. So, if I have multiple subscriptions in my Azure account, can I always use the 30-day trial period for learning or evaluation purposes? I thought it always applies to the VM, and as soon as I create a new one, the 30 days start again.

     

    The fact that the 30 days don't apply to ARM processors should be mentioned in the Azure Marketplace; otherwise, it would be misleading.

     

    If I've already created a Fortigate with BYOD and a Premanent Trail license, will the 30 days still apply if I create a new Fortigate PAYG?

    JohnMcdo
    Staff
    JohnMcdoAnswer
    Staff
    April 7, 2025

    Hi mrstackit,

     

    As I understand it the 30 days is for the first FortiGate deployed in a subscription. The Sku/Plan of the FortiGate is also considered. The Sku/Plan of the ARM and Intel/AMD PAYG FortiGates are different, as well the ARM and Intel/AMD BYOL have different Skus/Plans.

     

    Currently the 30 days only applies to the PAYG Intel/AMD Sku/Plan. This means that after an Intel/AMD FortiGate of that Sku/Plan is deployed for 30 days, license charges will be incurred. If a new FortiGate is deployed of the same PAYG Sku/Plan is deployed in the same subscription license charges will be incurred from day 1.

     

    Hope that helps. I have informed the team that manages the Marketplace offer to update the listing or enable a 30 day evaluation on the ARM Sku/Plan

    Terms & ConditionsAccessibility statement