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ricardosilva976
New Member
October 26, 2024
Question

Forticlient VPN Android

  • October 26, 2024
  • 1 reply
  • 693 views

I use Forticlient VPN on my PC and on an Android device. It has always worked fine on both. Now it doesn't work on Android, it won't connect. I've uninstalled it, reinstalled it and it still won't connect. I've checked all the settings and they are completely correct. I suspect this problem happened with the last update on my phone. Do you think it's possible?

    1 reply

    js2
    Staff
    Staff
    October 26, 2024

    Hi Ricardo,

     

    Check the admin guide for product integration and support and verify the compatibility with Android operating systems.

    I have shared the reference link for 7.4.0. You can verify the same for the current Forticlient version.

     

    https://docs.fortinet.com/document/forticlient/7.4.0/android-administration-guide/191370/product-integration-and-support

     

    If the compatibility is fine and issue persists you can collect the sslvpn debug.

    diag debug appl sslvpn -1

    diag debug enable