Troubleshooting Tip: VOIP phones getting IPs from native VLAN instead of voice VLAN in FortiSwitch
| Description | This article describes the steps to resolve issues with VOIP phones getting IP addresses from the incorrect VLAN by configuring custom LLDP profiles and MED-Network policies on a standalone FortiSwitch. |
| Scope | FortiSwitch, VoIP, FortiOS, FortiGate. |
| Solution | Firstly, confirm that the topology is a Standalone FortiSwitch.
Run the following commands to create a custom LLDP profile:
config switch lldp profile
Run the following commands to configure the med-network-policy:
edit voice set status enable <- Enable the MED-Network Policy. set vlan <Vlan ID> <- Specify the Voice VLAN ID. set assign-vlan enable <- Enable auto-assignment of VLAN. next end
By following these steps, the VOIP phones should now obtain an IP address from the correct Voice VLAN. |