Troubleshooting Tip: VM license 'please wait while we authenticate your VM license with the registration servers' message
Description
This article describes how to fix the 'FortiGate VM License License has already been uploaded, please wait while we authenticate your VM license with the registration servers' after login to FortiGate VM.
Solution
- Check that the FortiGate VM has the correct license and the FortiGate unit has the proper connection to internet and to the FortiManager.

This article describes how to fix the 'FortiGate VM License License has already been uploaded, please wait while we authenticate your VM license with the registration servers' after login to FortiGate VM.
Solution
- Check that the FortiGate VM has the correct license and the FortiGate unit has the proper connection to internet and to the FortiManager.
- Access to the login page via the GUI. and login.
- The message below will appear:

To fix this issue:1) To the FortiManager.Use the following command:# config fmupdate publicnetwork
set status disable
end2) To the FortiGate.Use following commands:# config system central-management
set include-default-servers disable
end
# config system fortiguard
set sdns-server-ip x.x.x.x <----- x.x.x.x is the FortiManager IP address which is needed to update or register to.
endThe error will not appear anymore after these steps.
