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pmeet
Staff
Staff
August 9, 2023

Troubleshooting Tip: VIP not working when configured on secondary WAN connection

  • August 9, 2023
  • 0 replies
  • 2684 views
Description This article describes behavior where the VIP does not work when configured on the secondary ISP connection. A workaround is offered.
Scope FortiGate.
Solution

There are some scenarios where a VIP is configured on secondary ISP and, even after completing configuration, debugging returns a 'reverse path check fail, drop' error.

 

pmeet_0-1691587019786.png

 

To fix this issue:

 

It is most important to check the routing table of the FortiGate by running the following command:

 

get router info routing-table all

 

pmeet_1-1691587019789.png

 

It is necessary for wan2 to be in an active routing table. To achieve this, both WAN1 and WAN2 should have the same AD value.

 

Note: In Failover scenarios, use the priority value to choose the best path. If both wan1 and wan2 have the same AD value and the same priority value, ECMP will be performed: it will work as load balancing using wan1 and wan2.

 

Note: The lower the priority value, the higher the route priority.

 

Refer to Technical Tip: Routing behavior depending on distance and priority for static routes and policy based routes for more information regarding routing behavior based on the aforementioned variables.