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tpatel
Staff
Staff
October 15, 2024

Troubleshooting Tip: Users cannot see checksum for all VDOM

  • October 15, 2024
  • 0 replies
  • 329 views
Description

This article describes how to troubleshoot when the admin user cannot see the checksum of all VDOMs when HA is out of sync.

Scope FortiGate.
Solution

The admin user can only see 2 VDOM checksums with global checksum. Run the Checksum command on FortiGate:

 

diag sys ha checksum cluster

 

Picture7.png

 

There are 3 VDOMs configured on FortiGate.

 

Challenger-kvm119 # config vdom

Challenger-kvm119 (vdom) # edit

<vdom>    Virtual Domain Name

root

test1

test2

 

Check if users have permission for all VDOM. If not, users will not be able to see the checksum of all VDOM:

 

Picture8.png

 

To see all VDOM checksum users need to log in through an account that has global access.

 

Related article:

Create per-VDOM administrators.