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pachavez
Staff & Editor
Staff & Editor
April 8, 2025

Troubleshooting Tip: Unable to login to GUI showing error 'Login failed. A valid certificate is required to login.'

  • April 8, 2025
  • 0 replies
  • 1608 views
Description This article how to fix the error 'Login failed. A valid certificate is required to log in.' when logging in to the GUI of FortiGate.
Scope FortiGate.
Solution

When logging in to the GUI of FortiGate, an error message appears 'Login failed. A valid certificate is required to login.':

 

a valid cert is required to login.PNG

 

This behaviour occurs after upgrading to v7.2.11, v7.4.6, or later.

The fix is included in FortiOS versions 7.4.8 and 7.6.3.

 

Access the FortiGate CLI through SSH or the console:

 

Under system global settings, disable 'admin-https-pki-required'.


config system global
    set admin-https-pki-required disable
end