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ssanga
Staff & Editor
ssanga
Staff & Editor
March 14, 2025

Troubleshooting Tip: Unable to locate imported server certificate for HTTPS server configuration in the FortiGate GUI

  • March 14, 2025
  • 0 replies
  • 633 views
Description

This article describes how to resolve an issue where a locally imported certificate, signed by a well-known Certificate Authority (CA), does not appear under System -> Settings -> HTTPS Server Certificate in FortiGate.
Scope

FortiGate v7.6.1.
Solution

When a Certificate Signing Request (CSR) is generated on FortiGate, signed by a well-known CA, and the publicly signed certificate is imported back into FortiGate, the certificate may not be visible under the  HTTPS Server Certificate.

cert.PNG

 

GUI:


cert-GUI.PNG

 

In the CLI:


config system global
    set admin-server-cert
    Available Certificates:
    self-sign local
    Fortinet_Factory local
    Fortinet_Factory_Backup local
    Fortinet_GUI_Server local

 

This is a known issue (engineering ID: 1119143) and has been resolved in FortiOS 7.6.3. See the resolved issues.

 

Workaround:
Generate a CSR and import a signed certificate using the CLI: see Technical Tip: Generate CSR via FortiGate CLI.
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